Refund Policy
Returns:
You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges:
If you would like to exchange your item for a different one, please contact us within 14 days of receiving your order. You will be responsible for any price difference and additional shipping costs.
Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact us:
If you have any questions on how to return your item to us, contact us at info@jzsfragrances.com
You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges:
If you would like to exchange your item for a different one, please contact us within 14 days of receiving your order. You will be responsible for any price difference and additional shipping costs.
Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact us:
If you have any questions on how to return your item to us, contact us at info@jzsfragrances.com